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Shipping policy

Shipping Policy
As of July 31st, 2020

Shipping Rates (For orders of less than 4 bags)
All shipping rates offered at checkout are calculated dynamically by our transportation provider, Canada Post. These rates are determined based on location information provided at checkout, and product weights listed in our database. These Canada Post rates are passed onto our customers at no additional cost.

Free Shipping
All orders of 4 bags or more are subject to Free Shipping! These items are shipped via Canada Post Expedited Parcel.

Fulfillment Time
Shipping estimates provided at checkout are not including fulfillment time. This is the time required for our team to approve, process, package and have your order picked up by Canada Post. Our fulfillment promise is that all orders are shipped with 1-Business day of approval! If an order is placed on a Friday, Saturday or Sunday, it will be fulfilled the following business day.

Shipping Estimates
We provide shipping estimates based upon the location information provided at checkout. These shipping estimates are generated by Canada Post and are in no way service level guarantees. Orders may arrive sooner, or later, than the estimated time window. If you order is taking exceptionally long, please contact our Customer Happiness Team (link in the footer of our website)

Questions?
If you have any questions about our Shipping Policy, please contact our Customer Happiness Team. There is a link at the footer of our website. You may also contact us via social media channels such as Facebook or Instagram.

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